Privacy Policy

Last Updated: May 15, 2026

1. Introduction

Welcome to Shanthi Villa. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and address when you make a booking or contact us.
Payment Information: Payment details necessary to process your bookings (processed securely through third-party payment providers).
Communication Data: Messages and correspondence you send to us.
Technical Data: IP address, browser type, and browsing behavior on our website.

3. How We Use Your Information

We use your information for the following purposes:

To process and manage your bookings and reservations.
To communicate with you about your stay and respond to inquiries.
To send promotional offers and updates (with your consent).
To improve our services and website functionality.
To comply with legal obligations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, processing payments, or providing services to you. These parties are obligated to maintain the confidentiality of your information.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings.